Legal

Privacy Policy

Last updated: July 2026

1. Who we are

PropOrbit is a service operated by Turquoise Global Holding Inc., a Delaware corporation ("PropOrbit", "we", "us"), located at 2810 North Church Street, STE 89261, Wilmington, DE 19802, USA. Turquoise Global Holding Inc. is the data controller for personal data processed through the Service. This policy explains what personal data we collect, how we use it, and the choices you have. For privacy questions, contact us at [email protected] (see section 11).

2. Data we collect

• Account data — name, email, phone, organisation, and authentication identifiers (including those from Google, Apple or Facebook if you choose social sign-in).
• Location & subject data — addresses, coordinates, and map selections you provide to generate a report.
• Billing data — handled by our payment processor (Stripe); we do not store full card numbers.
• Usage data — log data, device/browser information and analytics about how you use the service.

3. Imagery & third-party data

Reports may incorporate satellite or aerial imagery and contextual data from third-party providers. That imagery is licensed from those providers and remains subject to their terms; we present derived analysis, not ownership of the underlying imagery.

4. How we use data

• To create, deliver and improve your reports and dashboard.
• To operate billing, support, security and fraud prevention.
• To send service messages and, where permitted, product updates (you can opt out).

5. Legal bases

Where the EU/UK GDPR applies, we process data under one or more of: performance of a contract, legitimate interests, consent, and legal obligation. Where US state privacy laws apply (such as the California Consumer Privacy Act, as amended), we process personal information for the business and commercial purposes described in this policy.

6. Sharing

We share data with processors who help us run the service (e.g. hosting, payments, email, imagery providers) under appropriate agreements. We do not sell your personal data. We do not place advertising in the product.

7. Retention

We keep personal data for as long as your account is active and as needed to provide the service, then for the period required by law or legitimate business need, after which it is deleted or anonymised.

8. International transfers

Data may be processed in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of your personal data, and to object or withdraw consent. EU/UK residents may also lodge a complaint with their local data protection authority. California and other US state residents may request to know, access, correct, or delete their personal information, and to opt out of "sale" or "sharing" of personal information — we do not sell or share your personal information, and we will not discriminate against you for exercising your rights. To exercise any right, contact us at [email protected].

10. Security

We use technical and organisational measures designed to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Contact

Turquoise Global Holding Inc. (PropOrbit)
2810 North Church Street, STE 89261, Wilmington, DE 19802, USA
Email: [email protected]

We will respond within the timeframe required by applicable law.